PayLink - Western Union accelerates innovation amidstCOVID-19
Like most businesses around the world, Western Union has been impacted by the COVID-19 pandemic. However, building on a history of innovation spanning 170 years, it responded quickly and implemented disruptive operational solutions.
PayLink – Western Union’s objective is to support its customers where – and however they need it, in good and hard times, to ensure that even those who are not familiar or not able to use digital tools, can send and receive money without difficulties.
The new PayLink – Western Union service in Greece, called “Digital Location”, enables personalized customer support over the phone. The new phone transfer service enables Customers who cannot visit a service point to send and receive money by calling PayLink Customer Service.
How does Digital Location work?
The new “Digital Location” service is simple and intuitive. All that the Customer has to do is call PayLink Customer Service whereby specialist operators provide step-by-step guidance throughout the process.
There are available options for sending money via bank account and/or debit/credit card. Likewise, incoming money transfers can be received directly into the designated bank account or card according to Customer convenience.
Whatever the “new normal” after the COVID19 pandemic may look like, PayLink – Western Union is committed to staying close to customers, employees and everyone in need of money transfer services and helping them remain connected to the world economy. For PayLink – Western Union, transactions have no borders. We move money your way.
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